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Benefits of Switching to a Cloud-Based Staffing Software Solution   Communication has always been the most critical tool for success of any business. In today’s business environment, most of [...]

Call Center Software – Complete Outbound & Inbound Solution   The pace at which cloud markets are growing globally, cloud based call center software are an ultimate tool for [...]

Cloud Contact Center for Global Customer Care An Omni-channel contact center is a cloud-based customer service function which gives customer a choice to interact with the host via multiple [...]

According to Global Workplace Analytics 80-90% workforce in call centers who are in telecommunication roles would like to work from home, this is even before the pandemic. Now post pandemic this [...]