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  • Home
  • Products
    • OmniChannel
      • OmniChannel
      • Email
      • Cloud Contact Center Software
      • Unified Communications
    • Inbound
      • Business Phone System
      • Intelligent AI IVR
      • Inbound Contact Center
    • Outbound
      • Outbound Contact
      • Outbound IVR
    • Global Voice
      • Secure SIP Trunk
  • Our Technology
    • System Architecture
    • Security, Compliance and Availability
  • How We Help
    • By Role
      • Contact Center Management
      • Finance & Contact Center Investment
      • CIO & IT MANAGEMENT
    • By Requirement
      • Distributed Contact Center
      • Work at Home Agents
      • Global Customer Care
      • Replacing Legacy System
      • System Reliability & Scalability
    • By Industry
      • Banking
      • Collections
      • Outsources
      • Healthcare
      • Insurance
      • Utility Providers
      • Telecommunications Providers
  • Blog
  • Contact Us
  • Become a Telerain Partner

Contact Center

Home / Contact Center /
Cloud Computing Platform for Call Centers

Cloud Computing Platform for Call Centers

Cloud Computing Platform for Call Centers   Customer service is a defining factor in the customer experience that influences customer’s action at every stage of business right from the [...]

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Call Center Software – Complete Outbound & Inbound Solution

Call Center Software – Complete Outbound & Inbound Solution

Call Center Software – Complete Outbound & Inbound Solution   The pace at which cloud markets are growing globally, cloud based call center software are an ultimate tool for [...]

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Contact Your Customer With Cloud-Based Call Center

Contact Your Customer With Cloud-Based Call Center

Contact Your Customer With Cloud-Based Call Center Call center software has traditionally been known as a phone service for resolving customer issues. Though it remains a prime customer [...]

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Cloud Contact Center for Global Customer Care

Cloud Contact Center for Global Customer Care

Cloud Contact Center for Global Customer Care An Omni-channel contact center is a cloud-based customer service function which gives customer a choice to interact with the host via multiple [...]

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How can we set up a cost effective contact center!

How can we set up a cost effective contact center!

According to Global Workplace Analytics 80-90% workforce in call centers who are in telecommunication roles would like to work from home, this is even before the pandemic. Now post pandemic this [...]

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Best features to look for in a call center software to boost the performance in 2021 – and how Telerain fulfills those requirements

Best features to look for in a call center software to boost the performance in 2021 – and how Telerain fulfills those requirements

We all have been facing so many challenges for the past two years. Continuous improvement in technology empowers your workforce and keeps them ready to meet customer expectations through phone, [...]

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Advantages and Features of Cloud Software Services

Advantages and Features of Cloud Software Services

Cloud software services are highly beneficial for any business. It enables you to set up a virtual office that gives you the flexibility of connecting to your business anytime anywhere. Virtual [...]

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ABOUT TELERAIN
Telerain’s integrated cloud software service provides all the digital business communication channels – voice, SMS, fax, video, chat & email – while automatically addressing GDPR, PCI DSS and HIPPA regulations through compliant recording & archiving of all communications. Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while avoiding the cost & complexity of legacy technology solutions.
Contact Info
  • US : 1409 Kuehner Drive, Suite # 2 Simi Valley, CA 93063 USA
    Philippines : 41st Floor Pioneer West Highlands Tower II Madison St, Mandaluyong City 1550 Metro Manila, Philippines
  • US : 18583127722
    Philippines : 0915 189 0279
  • sales@telerain.com
    techsupport@telerain.com

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