Modern cloud platform

Our distributed globally application on AWS helps us deliver success and commitment to contact center operators, IT managers, financial stakeholders and the Businesses.

KruptoConnect is so Well-Engineered

It can provide scalable, robust and 100% Uptime, all-in-one omnichannel contact center. We’ve highlighted some of our greatest hits below.

Simple

Simple

KruptoConnect was designed to be set up and run by business decision makers. The graphical console makes the setup process (including the design of graphical call flows) easy and efficient.

Economical

Economical

Pay-as-you-go model keeps operating costs in line with actual usage. On the agent side, KruptoConnect includes a web-softphone that supports high quality audio and Video.

Cloud-Powered

Cloud-Powered

KruptoConnect is an integral part of AWS Cloud, and is designed to be robust, scalable, and highly available. Each contact center instance runs in multiple AWS Availability Zones.

AWS-Based Cloud Contact Center Solution

No set up
No technical skills required, you just provide us the business inputs and required flow.
KruptoConnect is a managed service. Our technical team does all the work and your agents can begin taking calls within minutes.
Scalable and elastic
No infrastructure to deploy, so you can scale your KruptoConnect contact center up or down
Scale your KruptoConnect contact center up or down, onboarding up to tens of thousands of agents in response to business cycles and paying only for the time callers are interacting with Agents plus any associated telephony charges.
Pay as you go
No infrastructure to deploy, so you can scale your KruptoConnect contact center up or down
There is no minimum monthly fee. You are charged based on the number of minutes you use KruptoConnect to engage with your end customers, at the specified per minute rate. Pricinga is not based on capacity, agent seats, or maintenance.
Reliable
Runs on AWS proven infrastructure operating 42 Availability Zones within 16 geographic regions
Available in 16 geographic regions around the world that makes KruptoConnect more highly available, fault tolerant and scalable than would be possible if a contact center solution was run from a single data center.
Open platform
KruptoConnect is an open platform so it is easy to integrate with other systems
An open platform so it is easy to integrate with other systems such as customer relationship management (CRM) solutions or the AWS platform. And Amazon S3 can be used to store call recordings, where you can control access and lifecycle of the data.
Data Security
Runs within multiple AWS Regions to satisfy data security and privacy regulations
Choose which region you would like based on your Country regulation or else our application will distribute the user based on the lowest latency location. All requests for any people or systems are then made through AWS sites in that region.
Multi-Tenancy Power
No customer is left behind when the latest features are introduced
Every customer is on the same version of our Platform. That means no customer is left behind when the latest features, the most advanced technologies and the strongest security enhancements are introduced.
Voice in the Cloud
Reduce global routing latency by 90%, improve voice quality, and lower costs with calls
Make calls to and take calls from anyone, anywhere. Establish a local presence on a global scale, with local numbers available in over 55 countries across the globe.

10 Max Number of Availability Zones

KruptoConnect Services exists on a minimum of two redundant AWS availability zones. Fiber networks bridge together availability zones within the same region for low-latency and fault tolerance.

24/7 Round the Clock Monitoring

In the event of a failure in any one of Service, the service is automatically migrated to another server. Our operations staff gets to work performing triage with Amazon Web Services staff to ensure continued availability of all contact center services.

AWS Advantage

Our cloud contact center is hosted on AWS, the leader in the Gartner Infrastructure as a Service Magic Quadrant for five consecutive years. With our AWS call center solution, take advantage of cloud infrastructure that’s 10x bigger than its next 14 competitors combined.

Global Infrastructure

Secure Environment

Speed to Market

Failover Ready

Contact Us

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