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  • Home
  • Products
    • OmniChannel
      • OmniChannel
      • Email
      • Cloud Contact Center Software
      • Unified Communications
    • Inbound
      • Business Phone System
      • Intelligent AI IVR
      • Inbound Contact Center
    • Outbound
      • Outbound Contact
      • Outbound IVR
    • Global Voice
      • Secure SIP Trunk
  • Our Technology
    • System Architecture
    • Security, Compliance and Availability
  • How We Help
    • By Role
      • Contact Center Management
      • Finance & Contact Center Investment
      • CIO & IT MANAGEMENT
    • By Requirement
      • Distributed Contact Center
      • Work at Home Agents
      • Global Customer Care
      • Replacing Legacy System
      • System Reliability & Scalability
    • By Industry
      • Banking
      • Collections
      • Outsources
      • Healthcare
      • Insurance
      • Utility Providers
      • Telecommunications Providers
  • Blog
  • Contact Us
  • Become a Telerain Partner

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Tag Archives for: "Omni Channel Contact Center"
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Cloud Contact Center for Global Customer Care

Cloud Contact Center for Global Customer Care

Cloud Contact Center for Global Customer Care An Omni-channel contact center is a cloud-based customer service function which gives customer a choice to interact with the host via multiple [...]

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ABOUT TELERAIN
Telerain’s integrated cloud software service provides all the digital business communication channels – voice, SMS, fax, video, chat & email – while automatically addressing GDPR, PCI DSS and HIPPA regulations through compliant recording & archiving of all communications. Customers can access all business communications & related compliance requirements regardless of location on a per user per month SaaS model while avoiding the cost & complexity of legacy technology solutions.
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  • sales@telerain.com
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